Monday, December 10, 2007

The worst service in the same weekend.

I had a pair of shoes that i got 15 days ago but i felt a little uncomfortable so i decide to go and exchange yesterday. When i got to the store, employees saw me with the bag and their automatically though that i was coming just for return or exchange. I could see it in their faces. So i walked to one of then and i said " Can i get some help?" She took some minutes to answer and said what would you need? And then Well let me look for the person who sold you the shoes, and I said why? that was 15 days ago; so she told me, well I would like to help you but I work by commission, if I do the commission is going to the person who sold you the shoes not to me. That was not professional. it is never okay to say that to any costumer. I had argument with that person because i am a regular costumer of that store, if i have to come and return and exchange 20 time you have to help me. Some store employ people just for the season teenagers who don't have the minimum care of the customer, it's just make money for all the fashion stuff that they want for Christmas.

1 comment:

munivemar100 said...

Despite i love the shoes they sell, I won't never get back